Bag
All products we sell come with our specially designed Kanikani (shoe) bag.


Care Instruction (SoulDancer's ballroom & latin shoes)
Our shoes are made from material that requires care for maximum length of use and durability. Please do not wear them outside unless you do not wish to use them to dance anymore since this will wear out the suede sole and make them dirty.
Satin shoes can be gently washed with a dry or slightly damp cloth.
Leather goods need to be maintained by cleaning them with a mild detergent and a soft cloth, then polishing them to protect them from drying.

Occasionally the suede sole will need brushing to remove accumulated dust and keep them fluffy.
We recommened you keep the shoes in the shoe bag provided and change into them at the dance venue.
It is normal for your dance shoes to stretch slightly with use, if your feet begin to slide inside the shoe, it is a good idea to invest in an insole to reduce movement inside the shoe, as excess movement will stretch and wear out the shoes faster then would otherwise be the case.
  

Fitting
For more fitting information click here .


Payment
Goods will be forward to you on receipt of the payment. Payment can be made in 3 ways:
1. Fast and Safer option: Bank transfer via internet, phone or at the postshop.
    Account Details—Bank: KiwiBank 
    Account Name: Kanikani Dance Shoe Gallery Ltd 
    Account no: 38-9009-0427394-00
2. Cheque/check (U.S. spelling).
    Payable to: Kanikani Dance Shoe Gallery Ltd  
    Forward to: 42A Abilene Crescent, Churton Park, Wellngton 6037.
3. Credit Card payment via phone 044782871 (a 4% processing fee applies)

Price
All of our listed prices is the selling price which includes everything, there are no hidden fees or extra costs unless stated (ie shipping or credit card processing).


Returns
Defects
All our shoes are checked on arrival for defects, we do however respect our obligations under the consumers guarantee act and fair trading act in relation to goods. Please return defects product to us, and we will fully refund you or send you another product of the same style or price at your request.

Other reasons
We know it is very important to find the right shoes that fit well when you are dancing. We are happy for you to return shoe to us for size reasons (too big or too small), provided the shoes are in thier original condition (so please ensure your feet are clean, and try the shoes on carpet). However, it is your responsibility to pay for all the extra shipping fees.
We do not accept the return of goods due to a change of mind, or for a different style. So please be careful when you chose your shoes, please ask us for more information if required. Extra pictures of the shoes are available on request.


Shipping
Normally, once we have received your order we prepare the shoes so they are ready to be sent as soon as payment has been confirmed, providing that the shoes are in stock. We courier shoes for $6/pair with a delivery target of 1-2 days to the N.Island & 2-4 days to the S. Island (excl. rural areas & non-physical address). Standard post can be arranged for rural and po box deliveries which is calculated on a case by case basis (about $5-$10) and takes between 3-7 days to arrive

Size
Please refer to the sizing and heels page or the refund section in this page